Privacy Protection Policy

How we safeguard your personal information on our OZ Lotto platform

Information We Collect

When you join our OZ Lotto platform, we collect essential information to provide you with secure lottery services. This includes your personal details for account creation, payment information for ticket purchases, and communication preferences for important updates about draws and winnings.

Account Information

Name, email address, phone number, date of birth, and residential address for identity verification and prize distribution.

How We Protect Your Data

Advanced Encryption

All personal and financial data is protected using bank-level encryption technology to ensure maximum security.

Secure Storage

Your information is stored in protected servers with multiple layers of security and regular monitoring.

Access Control

Only authorized personnel have access to your data, and all access is logged and monitored.

How We Use Your Information

  • Processing your OZ Lotto ticket purchases and managing your account
  • Verifying your identity for security and regulatory compliance
  • Notifying you about draw results and potential winnings
  • Processing prize payments and tax documentation
  • Providing customer support and resolving any issues
  • Improving our platform based on user feedback and behavior
  • Sending important updates about our services and new features

Information Sharing Practices

We maintain strict confidentiality of your personal information. Your data is never sold or shared with third parties for marketing purposes. We only share information when required by law, for payment processing, or to verify large prize winnings with relevant authorities.

Important: We may be required to share winner information with tax authorities and gaming regulators for prizes above certain thresholds, as mandated by Australian law.

Your Privacy Rights

Access: You can request to view all personal information we hold about you

Correction: You can update or correct any inaccurate personal information

Deletion: You can request deletion of your account and associated data

Portability: You can request a copy of your data in a portable format

Data Retention

We retain your personal information for as long as your account remains active or as needed to provide our lottery services. After account closure, we may retain certain information for legal compliance, fraud prevention, and regulatory requirements for up to 7 years.

Communication Preferences

You have control over the communications you receive from us. While we must send essential notifications about your account and winnings, you can opt out of promotional communications at any time through your account settings.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email notifications and prominent notices on our platform.

Contact Information

If you have questions about this privacy policy or wish to exercise your privacy rights, please reach out through your account dashboard or our customer support channels. We are committed to addressing your privacy concerns promptly and transparently.